Absolutely. SAMUTE is designed for full flexibility. You can upload your own videos for each answer, allowing your brand and team to speak directly to your customers. No extra editing tools are required — just your content and your brand’s personality.

SAMUTE can run offline for normal interactions on your device, so visitors can always access your content. An internet connection is only needed for initial setup, updates, and analytics reporting — keeping your system reliable and always available.

Yes. SAMUTE is fully customizable to match your brand identity. You can change colors, fonts, and logos so the interface feels seamless and consistent with your existing design.

You can ask almost anything that helps your business. From frequently asked questions about products and services to customer feedback, forms, or scheduling preferences — SAMUTE’s branching logic allows you to create personalized, interactive conversations for every scenario.